So, what is all the hype about?
Key Features
24/7 Intelligent Assistant that engages and qualifies your leads automatically.
Inspection Manager
Instant Bulk Messaging via Email & SMS to keep everyone informed.
Mass Notifications
Contactless Open Home Sign-Ins with a Simple User Directed Form.
QR Code Check-Ins
Power Connections
Integrated Power Connection service, increase your utility referral connections.
24/7 Inspection Manager Chatbot
CrayonsCRM’s AI-powered chatbot acts as an always-on assistant for your agency.
Instant Lead Engagement: The chatbot greets website visitors or Facebook inquiries immediately, answers common questions, and qualifies new leads by asking relevant questions about their needs. Prospective tenants get quick, tailored responses at any hour, improving their experience.
Automated Follow-ups: After a prospective tenant enquires on one of your rental properties, our chatbot will text them key info about the property, when the next inspection is, and answer any questions they have about the property.
New Inspections Booked: When you book a new inspection time online, our chatbot will detect the new time and notify all prospective tenants who have enquired online and not yet inspected the property in-person.
Benefits: Tired of answering basic questions from prospective tenants like – ‘When is this available?’ ‘When can I inspect?’ ‘Can I have a pet?’ – Reduce incoming phone calls to the office. Saving your team’s precious time to focus on the important things.
Mass Notifications
Instant Bulk Messaging via Email & SMS to keep everyone informed.
Multi-Channel Outreach: Send out announcements via SMS & email, to hundreds of contacts at once. Whether it’s a new property listing alert, an open house reminder, or an urgent update (like changed leased terms/available date), CrayonsCRM handles it. You write the message once, select your contact group, and hit send.
Personalisation & Segmentation: Despite being a bulk message, you can personalise fields. Target specific groups – for example, send open home notifications only to tenants who have not yet inspected the property. Our CRM system will use conditional logic to determine who receives what message. This ensures relevant content reaches the right audience.
Scheduling & Automation: Schedule mass notifications ahead of time (great for weekend open home invites or holiday greetings). Set up triggers too – e.g., automatically email all attendees after an open home with a thank-you note, next steps request feedback/google review.
High Visibility: Important messages won’t slip through the cracks. SMS boasts a 98% open rate, making it ideal for time-sensitive communications. By having a unified notification system, your team won’t need separate tools – reducing complexity.
QR Code Check-Ins
Streamline your open houses and events with QR code check-ins.
Contactless Sign-In: Replace pen-and-paper sheets with a quick QR scan. CrayonsCRM generates a QR code for each open home event. Prospective tenants simply scan it with their smartphone camera at the door and fill in their name and contact info on a mobile form – no app download needed.
Instant Data Capture: As attendees check in, their details are automatically added to the CRM under that property’s address. If the person is already in your database, CrayonsCRM can recognise them and update their visit record instead of duplicating. Perfect for those agencies who require tenants to physically inspect the house before applying.
Efficiency & Safety: This contactless system was popularised during social distancing, but it remains valuable for efficiency. It takes the stress out of managing open home traffic, freeing up your staff to greet and talk to visitors instead of handling sign-in logistics. It also creates a slick, tech-forward first impression for your agency (no more clipboards at the door).
Automatic Follow-Up: Immediately after check-in or once the open home ends, CrayonsCRM can send a follow up text to all attendees. This keeps potential buyers engaged with information about the property and next steps while your agency looks responsive and professional. We can request post-open home feedback from all attendees, get for seeing how your leasing consultant is performing.
Power & Utility Connections
Integrated Power Connection service, increase your utility referral connections.
Seamless Utility Integration: Through CrayonsCRM, you can arrange utility connections (electricity, gas, internet, internet, etc.) for your tenants directly from the platform. At lease sign-up, the tenant is offered a connection concierge service from your chosen connection provider e.g. ‘movinghub’, ‘myconnect’, ‘move me in’ etc.
Added Value for Clients: Offering a free utility connection service positions your agency as extra-helpful. It’s like giving each client their own “moving concierge” who takes care of connecting the electricity, gas, water, internet – all the essentials – at their new address.
Boost to Your Business: Each successful utility connection can generate referral revenue for your agency. Many utility companies pay referral fees – which can add a nice secondary income stream. It’s truly a win-win: clients get a convenient service for free, and you benefit financially.
Future-Proof Integration: CrayonsCRM partners with leading utility connection providers (e.g., Direct Connect, Movinghub, etc.), ensuring reliable service coverage. As new home services (like solar installations or smart home setups) become popular, we plan to integrate those options as well – keeping your agency ahead of the curve in client offerings.